Do you give freebies? Let us know

Courtesy of The Write Occasion Calligraphy

It's the small things that count.

From complimentary peppermints to handwritten thank-you notes, many small businesses provide something extra that help customers feel special -- and make them want to come back.

Do you use these or other gestures at your business?

Let us know for an upcoming story.

Contact Jonathan McFadden at jmcfadden@charlotteobserver.com or at 704-358-6045.